FAQ

What is your policy on returns?

If you are unhappy with your item or are looking to have it replaced with a different size or colour please return the unworn and unused item to the address provided on the paperwork given with the order. If you are looking to have the item exchanged please detail as such on the paperwork when returning the item, items returned without instruction will be refunded as default. 

 

Can I return Atomic branded goods not purchased from this website?

If you have purchased Atomic Workwear branded goods from a retailer or entity outside of this website please return the item directly to them, their terms and conditions will apply. 

 

What payment methods do you accept?  

Currently all payments via this site are processed via Paypal, this does not require you to have a Paypal account and does facilitate the use of most major debit and credit cards including Visa, MasterCard, Discover and American Express. Unfortunately we do not accept cash or cheques. 

 

What delivery methods do you use?

Orders are dispatched on a standard delivery service and should be delivered to your door within 3-5 days of placing your order. Our warehouse is open Monday to Friday from 8am until 4:30pm orders placed outside of these times will be dispatched the next working day. The dispatching warehouse is closed on all UK bank holidays and orders placed on these dates will not be processed until the next business day. 

 

I am interested in buying a large quantity of Atomic workwear, where can I get a quote?

Contact an Atomic workwear distributor or email us with details as to your requirement and we will either advise ourselves or point you to a authorised distributor. 

 

I would like to have a product customised, is this possible? 

It is possible in some instances to have items altered to fit your requirement or for some larger orders have a unique item made from scratch. For more information see our pages on customised garments and bespoke product designs. 

Customised Products

Bespoke Products